Shipping policy

X-Brace Shipping Policy

Thank you for visiting and shopping at X-Brace. We are committed to providing you with the best possible service. Below is detailed information on our shipping policy:

Shipping Locations

We ship our X-Brace products within the United States and Canada. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses.

Processing Time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary by location.

Please note that delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

X-Brace is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

X-Brace is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about your order, please contact us at support@x-brace.com.